Delivery policy

All products are online services used on https://design-entrance-prep-five.vercel.app. There are no physical goods, no shipping charges and no delivery addresses. You need an internet connection and an up-to-date browser on a phone, tablet or computer.

Access is granted instantly once Razorpay confirms your payment, usually within a few seconds. Occasionally a bank takes longer to confirm; your purchase then unlocks automatically as soon as confirmation arrives, even if you’ve closed the page. That is normally within 15 minutes.

You’ll see everything you’ve bought, with a receipt, in My Purchases.

• Question banks: for the 2027 exam cycle, at least until the results of UCEED 2027 or NID DAT 2027 (as applicable) are declared. We may extend access for free.
• UCEED Part B Daily Creative Pass: 30 days from purchase. If you renew while a pass is running, the new 30 days start when the current pass ends.
• All-India mock entry: valid for that mock’s 24-hour window, from 12:00 am to 11:59 pm IST on the mock date. Start any time in the window; once started you get the full exam time.

If your payment succeeded but the item isn’t in My Purchases after 15 minutes, contact us with your payment ID. We’ll unlock it or refund you, as described in the Refund policy.